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You can use this form to contact SatCure Technical about everything except FREEVIEW terrestrial reception | (Not Sales or Accounts) |
| Please include all relevant information about the history of your problem, tests and substitutions that you made and make/model numbers plus location of all equipment. Boxes in blue must be completed, please. If you have a Ticket number, do not use this form. Read our previous reply. >> If you are having shopping cart problems << read this first | WE ARE NOT SKY. WE HAVE NO CONTACT WITH SKY |
| Your Email address | | Two people per day, on average, get NO reply because they mistype their email address. |
| If you receive no automatic reply from us in a few minutes, then perhaps you got it wrong. |
| Alternative email | | |
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| Your Full Name | |
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| Our reference | Your "Customer receipt (SatCure Keep-me)" email number (SAT...). Leave blank if none. | |
| Reason for writing | Please select nearest | If asking for help, please give the make AND model number from label beneath or on rear panel or your User Instructions. Please DO NOT give the "model number" from the on-screen menu as this is meaningless.
eg. CW11 1XA |
| Digibox Manufacturer | Please select manufacturer |
| Digibox Model number | Model number from label beneath or on rear panel -> |
| Type of help wanted Please select --> | 2 minute free reply About something bought from us Full consultation at £60/hour
Note: only one 2-minute free reply is offered so formulate your question carefully and include full details. |
| Your Location | Country, nearest city, or post code (if in UK) |
| Your technical expertise | Please select | This helps me know how to answer |
| | If you need to type a lengthy message you should use something like "Notepad" and save a copy to your computer. Then, after checking for mistakes, copy/paste your message into this email form. | |
| Message - Please tell me what you want to know. Ask your question(s) here. Include full details of fault history and tests/swaps that you've done.  | | Please type normally with standard English punctuation so I can understand easily. It's much harder to understand if you use "texting" abbreviations or omit punctuation. Beginners: Typing in ALL CAPITALS or all lower-case is considered rude and is harder to read so please don't do it. SPELLING HELP - Aerial
- Satellite
- Dish
- Receiver
- Analogue
- LNB
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